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AWWA ACE70642

AWWA ACE70642 The Business Case for Top-Notch Customer Service

Conference Proceeding by American Water Works Association, 11/01/2009

Rettie, Melanie

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This powerpoint presentation begins by providing a brief overview of the importance of good customer service. Components of greatcustomer service are presented, along withstrategies and best practices,mini-case studies,what you need to know, and, actions you can take. Includes tables, figures.

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Edition: Vol. - No. Published: 11/01/2009 Number of Pages: 40File Size: 1 file , 5.1 MB

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