AWWA ACE65482

AWWA ACE65482 A Utility's Perspective on Quality Management
Conference Proceeding by American Water Works Association, 06/01/2007

Lewis, Meaghan

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This powerpoint presentation begins by listing the five stages of receiving catastrophic news, and initial challenges of incorporating quality managementconcepts into an already busy (andregulated) daily routine. The benefitsof quality management are outlined and include:Gap Analysis;Hazard Identification / Risk Assessment; and,Document Control.