AWWA ACE65459

AWWA ACE65459 Building Shared Understanding: Effective Public Consultation
Conference Proceeding by American Water Works Association, 06/01/2007

Bruineman, Carol; Kongsrude, Tarra

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This powerpoint presentation begins by providing an overview of EPCOR, and then provides information on the following topics: How EPCOR Meets Customer Expectations; EPCOR Stakeholder Engagement; EPCOR Stakeholder Consultation Continuum; EPCOR Public Consultation Case Studies; Common Consultation Missteps; E.L. Smith Upgrade Project; Edmonton Rate Increases; and, Keys to Public Consultation.