AWWA ACE63212

AWWA ACE63212 Improving Utility Board Working Relationships: "Managing Up" More Effectively
Conference Proceeding by American Water Works Association, 06/01/2006

Fairchild, F. Peter; Ridge, Joseph T.; Anderson, Stephen J.

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This slide presentation outlines information on improving utility board working relationships. Presentation topics include:Nature of the Changing Relationships;Improving Your Board's Effectiveness;Improving Your Effectiveness withYour Board; and,Lessons Learned/Q"Managing up" requires some new thinking;moving from accepting top-down, arms lengthrelationships to a 2-way, collaborative relationship. Includes table.