AWWA IMTECH62879

AWWA IMTECH62879 The Price is NOT Right: How to Reduce the Cost-Per-Customer of Your CIS Implementation
Conference Proceeding by American Water Works Association, 03/01/2006

Playfair, Philip

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This slide presentation outlines how to reduce the cost-per-customer of a CIS implementation project. Topics covered include: key problem of basing implementationcosts on the marketplace of the early1990s; current marketplace for CIS vendors; twilight of licensed software industrywithin 5-7 years; per-transaction model will dominate; reasons for shift in pricing model; elements of the new CIS project; incentives for vendors; benefits for clients; and, decline of IT as CIS project driver; and, reasons for coming cultural shift.