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The City of Peoria (Arizona) Utilities Department is developing a master plan to strategically usethe City's reclaimed water resource and to guide expansion of the City's water reclamation andreuse program. The Reuse Master Plan will provide guidelines for a reclaimed water capitalimprovement program and will provide the basis for City policies and procedures for water reusewithin its service area.The Reuse Master Plan is being prepared using Scenario Planning, which is a non-traditionalapproach that provides a framework for master planning. The approach differs from traditionalplanning in that it embraces uncertainty rather than forecasting and predicting what mighthappen in the future. In traditional planning, there is typically a forecast or prediction of whatthe future will look like and then several alternatives are mapped to the future. Using a matrixthat involves economic and non-economic factors, the alternatives are ranked, and the masterplan develops. However, if the original forecast or prediction does not turn out to be true, theplan must be revised and redeveloped to fit the changing future. Scenario Planning recognizesthat the significant influences of the future typically cannot be controlled nor can they be reliablypredicted, and the process ultimately seeks to identify strategies that will allow flexibility and theopportunity for success no matter what the future holds.The process is described in this paper by using a case study from Peoria, Arizona. Although the case studyis specific to an Arizona utility, the approach is easily applied to other organizations in theirreuse planning efforts. Includes tables, figures.

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Edition: Vol. - No. Published: 06/17/2005 Number of Pages: 14File Size: 1 file , 1.2 MB