AWWA ACE59850

AWWA ACE59850 Management Lessons from the AwwaRF/WERF Succession Planning Project
Conference Proceeding by American Water Works Association, 06/17/2004

Beringer, Robert M.; Olstein, Myron A.

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This slide presentation outlines information on staff turnover, demographics of employees, succession planning as Baby Boomers retire, loss of institutional knowledge, case study of Frederick County Sanitation Authority, implementing knowledge management, effective training, and diversity in the workforce.