AWWA CSC59664

AWWA CSC59664 Best Practices for Billing and Customer Care: A Case Study
Conference Proceeding by American Water Works Association, 04/07/2004

Tanner, Len

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This slide presentation outlines information on a meter replacement program at the District of Columbia Water and Sewer Authority (WASA) serving Washington, D.C., Southern Maryland, and Northern Virginia. The presentation outlines the automated meter reading program that was installed. Lessons learned and program benefits are given.