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This paper presents theimplementation of a knowledge management system by the City of North Miami Beach for theretention and sharing of intellectual capital within its water utility. The primary purpose for this database is tocapture in electronic format existing documents that are currently filed in cabinets throughout thedepartment or documents that currently reside in non-centralized locations such as office bookcases.Also its purpose is to create a central location to store documents that require frequent access bydepartment personnel via an electronic media that permits ease in sharing of this information.Currently the knowledge base is populated with monthly operating reports, facility permits, O

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Edition: Vol. - No. Published: 06/15/2003 Number of Pages: 5File Size: 1 file , 300 KB