AWWA WSP57735

AWWA WSP57735 How Water Utilities Are Using Automatic Meter Reading to Transform Customer Service
Conference Proceeding by American Water Works Association, 03/19/2003

Schlenger, Donald L.

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This paper discusses how an increasing number of water utilities are acquiring automatic meter reading (AMR) systems. Examples of the savings and benefits are given that include: billing meter reading cycles sooner; eliminating estimates; proactive high consumption notification; reducing leak adjustments; streamlining initial and final reads; and, customizing service. Includes figures.