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AWWA ACE56291

AWWA ACE56291 Improving Distribution System Performance

Conference Proceeding by American Water Works Association, 06/16/2002

Mahon, Justin D., Jr.

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Customer satisfaction requires adequate distribution system performance in terms of minimal service interruptions, adequate pressure and adequate water quality. Many small and medium sized utilities struggle to achieve adequate distribution system performance because they have infrastructure, technical capacity, managerial capacity or financial capacity limitations. This paper discusses how small and medium sized utilities can overcome these limitations by employing strategies that focus attention and resources on key system performance benchmarks. Includes 11 references, tables.

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