Full Description

Water utilities need to align pipe replacement programs with improving customersatisfaction in the areas of water quality and service reliability. Customerdriven performance measures for each of these two areas are identified anddiscussed in this paper. This information should be used to prioritize water mainsfor replacement or rehabilitation and secure customer support for theinvestments.

Product Details

Edition: Vol. - No. Published: 06/01/2001 Number of Pages: 27File Size: 1 file , 190 KB