AWWA ACE54340

AWWA ACE54340 Valuable Lessons Learned in Three Years of Organization Transformation: Albuquerque Water Utility Division
Conference Proceeding by American Water Works Association, 06/01/2001

Robinson, Roy;Sidhu, Bob;Turrietta, Frank;Jentgen, Larry

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The City of Albuquerque Water Utility Division is in its third year of a multi-year project redesigning the organization to become more effective and provide higher value to its water customers. This unique project systematically applies the convergence of integrated technology, reengineered operations and maintenance (O