AWWA IMTECH51433

AWWA IMTECH51433 From Green Screen to Point and Click: Getting There in 7 Not So Easy Lessons
Conference Proceeding by American Water Works Association, 03/01/2000

Carlisle, Jack

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The Hillsborough County Water Department (HCWD) of Tampa, Florida, provides approximately 110,000 customers with water, wastewater and reclaimed water services. The HCWD is now facing the challenge of replacing a legacy billing and work order system. This paper describes HCWD's experiences with this project and summarizes seven valuable lessons learned along the way.