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Home>BS ISO 10008:2013

BS ISO 10008:2013

Standard Number
BS ISO 10008:2013
Title
Quality management. Customer satisfaction. Guidelines for business-to-consumer electronic commerce transactions
Status
Current
Publication Date
30 June 2013
Cross References
ISO 9000, ISO 9001, ISO 9004, ISO 9241, ISO 9241-151, ISO 10001:2007, ISO 10002, ISO 10003, ISO 10004, ISO/TR 10013, ISO 10015, ISO 19011, ISO/IEC 27001, ISO/IEC 27002, ISO/IEC Guide 76:2008

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Descriptors
Quality management, Consumers, Quality assurance systems, Consumer-supplier relations, Standard measures, Systems analysis, Guidance systems, Supervisory and executive programs, Market research
Title in French
Management de la qualit. Satisfaction client. Lignes directrices pour les transactions de commerce lectronique entre commerant et consommateur
Pages
40
File Size
1.164 MB
Price
162.00

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