Standard Number |
BS EN ISO 9241-154:2013 |
Title |
Ergonomics of human-system interactionInteractive voice response (IVR) applications |
Status |
Current |
Publication Date |
28 February 2013 |
Cross References |
ISO/IEC 13714, ITU-T E 161, ANSI/HFES 200.4, ISO 9241-920:2009, ETSI ES 202-076 v.2.1.1:2009-08 |