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AS/NZS 10002:2014

AS/NZS 10002:2014 Guidelines for complaint management in organizations

standard by Australian/New Zealand Standards, 01/01/2014

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Provides guidance on complaint handling within an organization, including the planning, design, operation, maintenance and improvement of a complaint handling system.

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Published: 01/01/2014File Size: 1 file , 640 KB

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